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Shutting down or restarting your computer: the right way

"Have you tried restarting it?" If technicians always ask, it’s because a restart fixes a surprising number of small problems: slow computer, frozen page, sulking printer. But you need to shut down the right way — not by holding the button down, which is rough on the machine.

On Windows

  1. Click the Start button at the bottom left (the Windows logo).
  2. Click the small power symbol (a circle with a line).
  3. Choose Shut down — or Restart if you want it to come back on its own.

On Mac

  1. Click the apple , at the very top left of the screen.
  2. Choose Shut Down… — or Restart….
  3. Confirm. That’s it.

So what’s the power button for?

Turning it back on! And, as a last resort only, forcing a shutdown when nothing has responded for several minutes: hold it down for about ten seconds. That’s the emergency move, not the habit.

One last thought if your computer takes longer and longer to start: it doesn’t mean it’s "done for". Quite often a few settings and a bit of tidying give it new life — well before buying another one. It’s one of the first things we look at together during an in-home lesson in Montreal.

Frequently asked questions

Is closing my laptop’s lid the same as shutting down?

No — that puts it to sleep: it’s resting, but still on. Perfectly fine day to day. A real shutdown or restart now and then (once a week, say) still does it good.

Should I shut my computer down every night?

No need. Sleep mode uses very little power. The key thing to remember: whenever it acts strangely, restarting is the first reflex — free and surprisingly effective.

Want to go further?

We’ll walk you through all of this in person, at home, at your pace — and the first lesson is free. We travel across the island of Montreal, from the Plateau to Rivière-des-Prairies.

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